Soji88 Terms and Conditions — Malaysia Gaming Platform Usage Policy

1 Account Eligibility & Registration

1.1 Basic Eligibility Requirements

To register and use the soji88 platform, you must meet all of the following requirements:

• At least 18 years old on the date of registration
• Be a legally eligible individual to enter into a binding agreement
• Not currently listed on any responsible gaming self-exclusion programme
• Not representing any business entity at the time of registration — accounts are for personal use only
• Never had an account previously terminated by soji88 due to a terms violation

1.2 Registration Process & KYC Verification

Each player is only permitted to hold one (1) account at soji88. Registering a second account or registering using another person's information is strictly prohibited and may result in all associated accounts being terminated and all balances forfeited.

During or after registration, soji88 reserves the right to request identity verification (KYC) through the submission of documents such as a national ID, passport, or other supporting documents. This KYC process is mandatory before your first withdrawal can be processed. Failure to submit the required documents within the specified timeframe will result in a temporary account suspension.

All information provided during registration must be accurate, complete, and up to date. soji88 is not responsible for any losses arising from incorrect or outdated information provided by the player.

2 Deposits, Withdrawals & Transactions

2.1 Deposit

Soji88 supports a variety of deposit methods including local bank transfers via FPX, e-wallets, and other payment methods listed on the deposit page. All deposits are processed instantly or within no more than 5 minutes of payment confirmation.

Minimum and maximum deposit limits are as displayed on the platform's deposit page. Failed deposits resulting from incorrect information are entirely the player's responsibility. soji88 will not process refunds for deposits that fail due to player error.

2.2 Withdrawal

Withdrawal of funds from your soji88 account is subject to the following conditions:

• Full and successful KYC verification must be completed
• The receiving bank account name must match the name registered at soji88
• Account must be active and free from any suspicion of fraudulent activity
• All wagering requirements for received bonuses must be fulfilled first
• Minimum and maximum withdrawal limits are as set on the withdrawal page

Approved withdrawals will be processed within five (5) minutes to the registered bank account. This timeframe applies to regular business days; withdrawals on public holidays may take slightly longer.

2.3 Currency & Tax

All transactions at soji88 are in Malaysian Ringgit (MYR). Players are solely responsible for any taxes, duties, or government charges that may apply to their winnings or transactions under applicable local laws.

3 Bonuses & Promotions

3.1 Bonus Claims

All bonuses and promotions at soji88 are subject to wagering requirements as specifically stated in each offer. It is the player's responsibility to read and understand the terms of each bonus before claiming it.

3.2 General Bonus Terms

• Each bonus may only be claimed once unless otherwise stated
• Bonuses cannot be converted directly to cash without meeting the wagering requirements
• Soji88 reserves the right to void any bonus claimed through illegitimate means or by abusing the promotions system
• Accounts suspected of coordinating bonus claims with other accounts will be blocked immediately
• The time limit to meet wagering requirements is as stated in each offer — typically between 7 and 30 days

3.3 Bonus Abuse

Soji88 uses an automated detection system to identify bonus abuse. Any attempt to exploit promotions through multiple registrations, VPN usage, or coordination with other players is a serious violation that will result in account termination and forfeiture of all balances.

4 Game Rules & Wagering

4.1 Technical Failures

In the event of a technical failure, system outage, or communication disruption during an active game session, soji88 will endeavour to restore the situation based on saved server records. Results recorded on the soji88 server are final in all dispute situations.

If a game is interrupted due to an issue on soji88's end and cannot continue, the bet amount will be credited back to the player's account. Interruptions caused by the player's own internet connection or device are not eligible for any compensation.

4.2 Wagering Results

All game outcomes generated by a certified Random Number Generator (RNG) are final and cannot be disputed. Winnings credited to an account are based on actual results recorded by the system. Claims relating to disputed game outcomes must be submitted within 72 hours of the incident.

4.3 Betting Limits

Minimum and maximum betting limits vary by game type and are displayed within each game. soji88 reserves the right to amend betting limits at any time with reasonable notice to players.

5 Account Security & Privacy

5.1 Password Responsibility

Players are fully responsible for keeping their account login credentials confidential. soji88 will not be held liable for any unauthorized access resulting from a player's negligence in safeguarding their login information.

If you suspect your account has been accessed without authorization, please contact the soji88 support team immediately for security action. soji88 reserves the right to freeze accounts for security investigation purposes.

5.2 Privacy Policy

The collection, use, and protection of players' personal information is governed by soji88's Privacy Policy, which forms part of this agreement. Please refer to Privacy Policy ours for more information on how we handle your data.

5.3 Security Monitoring

Soji88 employs an advanced monitoring system to detect suspicious activity, fraud, and hacking attempts. Any activity deemed suspicious will result in the account being temporarily blocked while an investigation is conducted before the account can be reinstated.

6 Player Conduct & Prohibitions

6.1 Prohibited Activities

Players strictly prohibited from doing any of the following on the soji88 platform:

• Registering or using more than one account
• Using bots, automated scripts, or any technology that provides an unfair advantage
• Engaging in any money laundering activities through the platform
• Colluding with other players to exploit games or the bonus system (collusion)
• Using a VPN or proxy to conceal your actual location or bypass restrictions
• Making false claims, unauthorized chargebacks, or payment fraud
• Providing false personal information or impersonating another person
• Violating any applicable local laws while using the platform

6.2 Consequences of Violations

Violation of any of the above prohibitions may result in immediate account termination, forfeiture of all account balances, and reporting to relevant authorities where required. soji88 reserves the right to pursue legal action against individuals proven to have committed fraud or illegal activities on this platform.

7 Account Closure & Restrictions

7.1 Voluntary Closure

Players may close their account at any time by contacting the soji88 support team. Prior to closure, all active wagering requirements must be settled and any eligible balance may be withdrawn through the standard procedure. The account closure process typically takes between 24 and 48 hours.

7.2 Restrictions & Closure by soji88

Soji88 reserves the right to restrict, suspend, or terminate any account at any time for reasonable causes including but not limited to:

• Evidence or suspicion of fraud or illegal activity
• Failure to complete KYC procedures within the specified timeframe
• Violation of any provision of these Terms and Conditions
• Request from authorities or law enforcement bodies
• Activities that compromise the integrity of the platform or other players

7.3 Self-Exclusion

As part of our Responsible Gaming program, players may apply for self-exclusion for a set period or permanently. Self-excluded accounts cannot be reopened until the exclusion period ends. For permanent self-exclusion, account recovery is not available. Learn more on the Responsible Gaming ours.

8 Liability Limits

To the extent permitted by applicable law, soji88 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use this platform, including but not limited to financial losses resulting from game outcomes, technical disruptions, or unauthorized access to accounts.

Soji88 makes no guarantee that the platform will always be available without interruption, free from errors, or fully secure from external threats. We will make every effort to maintain consistent platform availability but cannot guarantee zero downtime.

9 Terms Amendment

Soji88 reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. Material amendments will be communicated to active players via email or in-platform notification at least 7 calendar days before it takes effect.

Continued use of the soji88 platform after the effective date of any terms amendment constitutes acceptance of the revised terms. If you do not agree with any amendment, you should stop using the platform and may contact the support team to process your account closure.

The last updated date is always displayed at the top of this page so you can check whether any changes have been made since your last visit.

10 Contact Us

If you have any questions, concerns, or need clarification regarding these Terms and Conditions, the soji88 support team is ready to assist you.

For formal complaints or issues requiring in-depth investigation, please submit via email including your account number, details of the incident, and any supporting evidence. We will respond within 24 hours for every complaint received.

Terms-Related FAQ